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- Business School At Sea - by Submitted on Jun 23, 2008 from André TaylorI recently spent seven days cruising aboard the Serenade of the Seas, one of the outstanding ships in the Royal Caribbean fleet. The beautiful and massive cruise ship departed from San Juan, Puerto Rico. Each day we visited a beautiful island gem -- St. Thomas, St. Maarten, Antigua, Barbados, ...
Views: 830 - ACHIEVING RELATIONSHIP EXCELLENCE - by Submitted on Jun 20, 2008 from Dirk ZellerAs a real estate Agent, your success depends on the quality and durability of the relationships you build with your clients, and the one and only way to build solid, enduring relationships is to deliver excellent, unrivaled service. To be an outstanding Agent you need to lavish your clients with ...
Views: 781 - 5 Tips For Selection Of Furniture - by Submitted on Jun 19, 2008 from Christy MyerEvery person needs furniture at home to give better comfort. The proper furniture gives comfortable to the users. Every one wants comfort to give peace in the mind while lie-down on the sofa or on the chair. It is advisable to select the proper furniture for comfortable seating and sleeping. ...
Views: 1166 - 5 Buying Tips Of Flashlight - by Submitted on Jun 18, 2008 from Christy MyerThere are different criteria for the selection of the flashlight based on different types of batteries. Most of the batteries manufacturers using different materials and types of batteries to keep the different customers in mind. There are many large, medium and small manufacturers are ...
Views: 1207 - 4 Safety Tips For DSL Users - by Submitted on Jun 17, 2008 from Christy MyerToday nearly more than 10 million DSL users in US but you must be surprise to know that nearly 40 percent does not have covered with proper security. It is most essential to build up security system correctly. A properly build up security gateway is essential because it will give limited-access ...
Views: 842 - 5 Car Maintenance Tips To Avoid Road Accident - by Submitted on Jun 16, 2008 from Christy MyerApart from safety in driving, the other important factor is to maintenance of the car properly. You must have to follow the rules of the maintenance to keep the car according to the owner’s manual given with the booklet incase you are buying new car. Here are the tips to keep your car in ...
Views: 1617 - 5 Tips To Make Your Credit Card Safe - by Submitted on Jun 11, 2008 from Christy MyerThe credit card companies implemented various measures to protect the credit card fraud. Right from paperless feature to SSL security measures the credit card companies faces several threats. The credit card is billion-dollar business so every year many people faces fraud. Despite of several ...
Views: 989 - 5 Tips To Select The Photo Copier Online - by Submitted on Jun 10, 2008 from Christy MyerThe criterion for purchasing the photocopier online needs different factors like specifications like types of the photocopier, capacity of the photocopier, types of photocopier etc. It is essential to select the photocopier based on the capacity and output. The output is one more criteria for ...
Views: 922 - When The Best Get Worse - by Submitted on Jun 09, 2008 from Richard FlintI'm confused! I thought taking care of the customer meant taking care of the customer. I thought the mission of every company in the people business is quality people doing a quality job of customer care. Shame on me for believing that people in the customer are business actually care about ...
Views: 1318 - Online Technical Support - by Submitted on Jun 04, 2008 from Andrew LehrenComputer support experts are gaining in popularity because of their ability to solve the problem effectively over Internet without having you to leave your premises. They are not the amateurs but certified technicians who resolve your PC issue right in front of your eyes as if it’s some ...
Views: 716 - 7 Benefits Of Off Shoring Inbound Customer Services To Developing Country - by Submitted on Jun 01, 2008 from Christy MyerThe inbound center handles call from the outside normally from toll free numbers. These calls are mainly service calls and inbound sales. The inbound call center handle catalog orders help desk queries, dealer locations and more. They offer customized services as per customer's requirements of ...
Views: 1059 - PC Troubleshooting Tips - by Submitted on May 22, 2008 from Andrew LehrenIn addition to being fun, online computer support can help you save loads of time and money. Being a computer enthusiast, you can’t compromise your PC’s safety. When it comes to nasty errors, the best way to ensure your PC protection is to avail online computer support. Computer ...
Views: 1644 - BEANS, BACON, BOLOGNA, AND BEAUTY PRODUCTS: - by Submitted on May 12, 2008 from Greg SmithSuccessful Retailers Have One Thing In Common - Great Customer Service One of the first jobs I held was with K-Mart. Back then K-mart was one of the top retailers in the country. I was proud of the fact of all the people working at our store, I generated more sales than any other person. My ...
Views: 827 - Do You Have Opinions On The Car Buying Experience? - by Submitted on May 10, 2008 from Timothy SmithPrior to that… let me share my thoughts. It starts out ROUGH but has a GOOD FINALE. What is it with the car business? We all know the stereotypes. Slick, sly, sometimes scamish. With all the competition for business and the trend of everyone touting the “best customer service”, one would think ...
Views: 1233 - Private Catering - Brief Business Techniques - by Submitted on May 06, 2008 from George WalkerThe catering is becoming a great business in these days. The main advantage of catering business is the requirement of capital for this business is quite low. In fact if you have a good chef with you then you can rent the catering equipments and appoint some people to join you in daily payment ...
Views: 908 - Mental Health & Medical Professionals Need To Re-examine Customer Service Skills - by Submitted on Apr 26, 2008 from Kathleen HoweIt's a newly "recognized" population seeking mental health and medical services in today's world. The statistics say it all when over 11.7% of the military are currently reacclimating themselves into everyday society with post traumatic stress disorder, depression and other mental illnesses. ...
Views: 2340 - Wedding Catering and Wedding Cakes - by Submitted on Apr 24, 2008 from George WalkerWe all know that the business of catering can be a fantastic and a business of profit if some basics are followed properly. Also it is widely accepted fact that event catering is more profitable for the people, who are in the business of catering. There is another type of catering service ...
Views: 774 - Call Center Hiring And Staffing - by Submitted on Apr 19, 2008 from Hani MasgidiCall centre business has a reputation of being one of the industries that has high hiring and firing turnover and likewise, the mindset of the people available in industry is nurtured on the same philosophy. They are not much concerned about frequent switching like other careers where it goes ...
Views: 699 - Place The Vive Back In Your Selling With Quality PowerPoint Slides - by Submitted on Apr 18, 2008 from Eyeful LtdPowerPoint has become such a common business standard that a ordinary PowerPoint presentation is immediately marked as such. Especially if you're making a sales presentation, a poor presentation may even hurt your business. In other kinds of corporate meetings, they can help to underscore the ...
Views: 1204 - Four Tips For Selection Of Tyres - by Submitted on Apr 16, 2008 from Christy MyerEvery person in USA has its own car and need to maintain the car based on the usage. The proper tyre gives comfortable to the users. Every one wants comfort to give peace in the mind while lie-down on the sofa or on the chair. It is advisable to select the proper tyre for comfortable seating and ...
Views: 860 - Four Steps To Becoming A Priceless Experience Company - by Submitted on Apr 10, 2008 from Diana LaSalleAll the experts agree that creating good customer experiences is the key to business success. In fact a Deloitte & Touche study of 900 manufacturers determined that customer-centric companies not only have more loyal and satisfied customers they are sixty percent more profitable than companies ...
Views: 1376 - Outsourcing Your Customer Support - by Submitted on Apr 02, 2008 from Paul RiveraA new business faces multiple challenges that are unique to their situation of being a brand new operating company. Most businesses are destined to fail within the first five years of existence and it stands to reason that, for businesses that highly depend on patronage, customer service will ...
Views: 980 - Live Chat Solutions For Online Customer Service And Level One Help Desk - by Submitted on Mar 26, 2008 from John WilsonOnline Customer Service via Live Chat on your website serves as a gateway to broader and enhanced live communication with the customers - establishing a loyal customer base for your online business. The elements that keep customers loyal are the quality of your product or service as well as ...
Views: 925 - Building Customer Rapport - by Submitted on Mar 24, 2008 from Dianna BooherTo create a positive relationship with customers, you want them to feel comfortable with you. Here are some ways to quickly establish good rapport with your customer. Create a positive impression with body language. A smile and relaxed, open body position is an invitation to your customer to ...
Views: 6823 - What Kind Of Backup You Need? - by Submitted on Mar 21, 2008 from Mira RaduFor years now, we have learned to develop our business using computers and advanced technologies. Even though computers have turned out to be an immense help, they have also contributed to data insecurity and difficult protection for information that is vital. The last affirmation was especially ...
Views: 833 - Does Your Plot Suit Your Characters And Vice-Versa? - by Submitted on Mar 20, 2008 from RAVI KUMARCreative Writing Tips – When an idea comes to us for a short story, we either think of a story line first or a character first. Whichever we think of first, and later on build, we have to make sure the plot and the character suit each other. Example one – We think of a story line ...
Views: 636 - Year Of The Customer - by Submitted on Mar 18, 2008 from John MehrmannThe rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is the new differentiation? Trust, confidence, ...
Views: 1407 - Book Review: Hug Your Customers - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 2089 - Book Review: The Trusted Advisor - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 2403 - Book Review: Clued In - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 1153 - Book Review: Human Sigma - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 1583 - Book Review: Raving Fans - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 4323 - The Customer Is Always Right, (Especially When You Think They Aren't!) - by Submitted on Mar 10, 2008 from Terri ZwierzynskiIt takes a long time for a self employed business owner to build up a reputation for great customer service. I am a caring person, and putting customer service first is something I hold very dear as an important aspect of how I do business. And recently, I almost blew it. In a fit of irritation ...
Views: 1096 - Promoting Your Online Writing Portfolio - by Submitted on Mar 09, 2008 from gurpreet singhDear Writing Reader, Here is my top five tips for increasing the amount of exposure to anyone's online Writing Portfolio: Tip #1: Add your Online Writing Portfolio URL to your email signatures. The simplest way to promote your Portfolio's URL is to add it to the email signature of any and ...
Views: 1133 - How To Make Real Money - by Submitted on Mar 05, 2008 from sukhjeet kaurThe significance of writing skills is emphasized far and wide over and over again. Writing skills are called mandatory, indispensable, crucial and drastic ability, a ticket to the thriving future of the person. The overwhelming majority of instructors and employers which were surveyed recently ...
Views: 777 - Making Seamless Changes To Keep Customers Loyal - by Submitted on Mar 05, 2008 from Patti HathawayOrganizations today are undergoing massive changes. Changes that include reorganizations, re-engineering, downsizing, mergers, acquisitions, software and hardware changes, new management . . . and the list could go on and on. We are living in an age of incredible change and instability. This ...
Views: 1101(3 votes) - It's Up To You To Make Customer Service A Positive Experience - by Submitted on Mar 05, 2008 from Lisa ManyonWhen was the last time you had a truly phenomenal customer service experience? When was the last time someone you know shared a story about wonderful customer service? Were you able to recall a truly positive experience without having to think too far back? If so, that’s great! I encourage ...
Views: 1663(2 votes) - Search Engine Optimization And The Industry - by Submitted on Mar 04, 2008 from Raj KumarAlthough the internet may be a wondrous piece of engineering and a work of art in progress is it is also an important and powerful industry. The internet represents an unparalleled opportunity for work. Web designers might as well be the modern equivalent of the gold miners of the Old West. They ...
Views: 737 - 8 Tell-Tale Signs That Forecast Writing Success! - by Submitted on Feb 29, 2008 from Pankaj Sharma‘Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work.” Stephen King Ever wonder what the hands of fate will deal you in the way of success as a writer? Or why some individuals reap the rewards of literary recognition, while ...
Views: 1004 - Your Agreements Show Your Integrity - by Submitted on Feb 28, 2008 from Dawn AngierExcept for disease and climatic disasters, I believe that over 90 percent of the world’s problems result from people not keeping their agreements. Think about it. From countries to corporations to families and friends, most every upset—little or large—can be traced back to someone not keeping up ...
Views: 980(2 votes) - Quality Customer Service - by Submitted on Feb 25, 2008 from John MehrmannWhat does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction. As an executive in the service ...
Views: 1721 - Customer Service And The Human Experience - by Submitted on Feb 13, 2008 from Rosanne DausilioHistorically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the many possible touch points of entry for any given interaction. With all the options the Internet ...
Views: 1079 - Cape Verde's Commercial Promise - by Submitted on Feb 13, 2008 from Daniel KirbyMuch has been made of the growth in the property market in the Cape Verde islands. With prices growing, new developments rising up, tourist numbers increasing and infrastructure improvements to support this including a number of new airports served by new air routes, the place appears to be ...
Views: 1203 - The 5 W's Of World Class Customer Service Training - by Submitted on Feb 08, 2008 from Rosanne DausilioThe preamble to the United States Constitution begins, ¡¥we, the people.¡¦ I feel strongly that we, the people, are what make the difference in life, both personally and professionally. The interaction anyone has at any level with your employees, including you, gives a customer-- whether ...
Views: 1519 - What Everybody Should Know About Providing Great Customer Service - by Submitted on Feb 06, 2008 from Andrew RondeauHave you heard people say that if not for customers, work will be a lot smoother? They ask questions for which the answers are so obvious. Or they can find the answers if they will just read the instructions that are provided with the product. They just have to call and ask all kinds of ...
Views: 905 - Delivering "Cut Above" Customer Service - by Submitted on Jan 31, 2008 from Galen SandersonCustomer service? Two strange little words that are totally non-existent in today’s hurried, hectic, and non-personal world. As you read this article, I want you to think about what kind of service YOU have received recently. Whether that service was given in a restaurant, a retail store, ...
Views: 1644 - Green Painting Options - by Submitted on Jan 27, 2008 from Josef Graf- better health for you, the painter, and the environment You’re wanting to paint that room that’s growing shabbier by the day, or get a professional to do it for you. In a word, what you’re looking for is transformation. But what style of transformation? A quickie - slap ...
Views: 1158 - 7 Must Know Points Regarding Used Generator - by Submitted on Jan 24, 2008 from Timothy RudonMany companies big and small purchase used generators instead of new ones. It is a cost-effective method of buying a high quality generator. Before any purchase is made it is important to know which kind of generator would be most suitable. Available today are many kinds of power generators ...
Views: 5359 - Telephone Etiquette Tips For Professionals - by Submitted on Jan 22, 2008 from Randall OlsonEvery time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an existing or prospective customer calls your company, the way that you address him or her plays a major role in whether or not the outcome of the conversation will be ...
Views: 4051 - 10 Tips You Should Know Before Buying A Used Motorcycle - by Submitted on Jan 21, 2008 from Timothy RudonMotorcycles are what everyone desires. If you are considering buying a used motorcycle you will need to be savvy so that you do not get taken for a ride. Not all used motorcycles are equal. So before you pay make sure the bike you are buying is the best in its category. Used motorcycles can be ...
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