Most business organizations usually avail the call center services to meet with the ever growing demands of their customers. They are the ones who take away the excess workload from the shoulder of its clients, thereby allowing them plenty of time to focus on the other core business ... Views: 874
Your clients are the lifeblood of your business. It is like the gas for your automobile, the hard drive for your laptop, the SIM card for your mobile phone.
Face it, your clients are the most important element in your business. It brings in much needed resources to provide for you and your ... Views: 1023
The old adage that “Good isn’t good enough” is a good mantra to live by when it comes to doing business. In order to take your brand to the next level, you must always assume that you should always transcend your best. This is a mark of a growing and improving company focused on providing ... Views: 1237
The Philippines is a very good source of labor resource. Several countries have resorted to outsourcing in the Philippines for their call center, telemarketing, lead generation and other business needs.
Hiring Philippines-based outsourcing services can prove to be beneficial to your company. ... Views: 971
Let’s face it, you are a busy guy and you are constantly on the move. Managing your team, especially your Virtual Assistants in a BPO company, can be a little tedious. We looked up a few mobile applications that project managers have used, and we discovered the top three that could actually help ... Views: 1022
Every week, I make a list of goals I need to achieve and tiny tasks that belong under them. Sounds like a drag? Well, trust me; I thought the same when it was first introduced to me. But it was the very practice of goal setting that helped me prioritize my tasks a little bit better. For Virtual ... Views: 992
Do you ever catch yourself saying, “Had I known from the very beginning, I would not have….”? Well, for many of us, when hiring or getting new employees, we mostly want to fill the position based on the skills the person has (or claims to have). But three months into the job and we begin to ... Views: 2439
Our planet needs saving. We see it every day in the news, within TV, radio, and print ads, and now BPO Company is trying to cut down by sending us our monthly bills through the internet. Everybody, in their own little way is doing their share of helping the planet by changing the way we live. ... Views: 922
Working the night shift is hard enough as it is. The life in a call center in a BPO company, the clients that you constantly need to please, and the virtual boss whose products you need to cover are all part of your daily routine. But nothing ever gets as irritating as when the person next to ... Views: 1028
Whether you are fresh out of college or looking for a new job after what’s felt like a very long time, we might as well be up front and honest with you and say that not all companies or BPO company out there are idyllic. They might have recognized brand names, but is their culture inspiring? Do ... Views: 2089
Without us realizing, we waste a lot of time at work with the little things, and this holds true for both managers and their assistants. In the outsourcing business or in a BPO (Business Process Outsourcing) company, we specialize in cold calls, but even acquiring leads in the wrong manner can ... Views: 682
Now, now, we are not telling you to binge to be productive especially in a BPO company. That would make you the complete opposite. But having worked in the health industry as well, I know a few good things that can help boost your energy by simply eating right!
Did you know that eating every ... Views: 800
Not too many people take this into account when designing an office, but color and the energy it emits does have a significant effect on the way we work. Your company or your BPO company colors might make a beautiful logo, but if the color combination doesn’t promote productivity, you might want ... Views: 711
The business of the web or of the BPO Company (business process outsourcing) is this: there are no concrete business models, and marketing strategies become more and more unique as brands battle it out on the internet or in the World Wide Web. Facebook, the number one social networking platform ... Views: 702
In a survey by TouchLocal.com, they discovered that more than half of Small Medium business Enterprises (SMEs) have adopted Facebook as their main social media marketing strategy. Among other complementary strategies were Twitter, MySpace, LinkedIn, YouTube, and blogs. There’s no denying that ... Views: 686
If you had to spend a day on twitter, you could go crazy. I don’t know if you’ve ever tried it, but social media marketing certainly does take a lot of your time and tweeting, though at a bare minimum, makes quite the impact on your business. So what can you do to save time and help you move ... Views: 642
For most Virtual Assistants, working from home becomes so much more convenient, but productivity seems to suffer when Virtual Assistants get too comfortable in their environment. You could easily say, get out of the house and work somewhere else, but where it is convenient, there the VA will ... Views: 660
Well, there is one reason why you hired your Virtual Assistant (VA) and that was to seek his help in creating a better business. Once in awhile it is good, if not better, to be able to give them a pat on the back for their hard work. But if compliments do not come easy for you, then let us help ... Views: 1089
Online marketing is all about your brand and the way it is recognized by your target audience. There is one main objective you want to accomplish when you market on the web, and that is to get people to talk about you. If you have not become a part of their online conversations, then this is one ... Views: 953
Business Process Outsourcing has a common misconception that it was made for the big boys. But as a matter of fact, Business Process Outsourcing works very well for Small Medium Enterprises that want to expand their services as well. At Sidekiiks, we can easily give you our top 3 reasons on why ... Views: 1111
The internet has transformed the way we see communities and pulls us closer together than ever before. With Facebook on a steady climb, many have tried to beat its prowess, and yet none have come to par. This month’s most recent player is Google + (Google Plus); the brain child of Google’s ... Views: 912
Branding and brand recognition are two things the web has to offer anybody who is online. The hours we spend on the internet browsing through several pages, or even just our facebook pages, gives us enough time to identify a few logos, or come across a new brand. Have you ever been asked if ... Views: 980
Facebook, the guru of social media, has changed the way we do business, followed by the micro-blogging platform Twitter that joins the market in its daily conversations. Everything from government offices to the tiny store right around the corner are tweeting their updates and featuring gimmicks ... Views: 1149
How have your sales been doing? Are you satisfied with your client participation? How about the other way around? Do you know if they’re happy with your service? What are you doing to keep them nearby? Do you address their concerns on time? These are a few questions you can begin to ask yourself ... Views: 1139
We’ve heard a lot of horror stories from people who work in the call center industry especially from people who were placed in the customer service area. It’s true, being in a customer service field is probably one of the most challenging jobs there is. Customer service simply means providing a ... Views: 1180
Our CEO, Matt Hallaran founded Sidekiiks Outsourcing Solutions with one goal and that is to effectively support the businesses and lives of our clients, allowing them to focus their time on tasks and projects that are the true value creators in their business. Matt knows how important it is for ... Views: 1100
Telemarketing is often associated to the thick-skinned individuals who rattle homes and potential customers. But telemarketing, when done right, focuses only on the high quality clients and interested parties. If you’re looking for significant growth in your company, Telemarketing is one way ... Views: 1007
Cold calls were named appropriately because of the nature of introduction. But the call itself doesn’t have to be so cold when you take the right steps to execute it. Outbound lead generation is an art that companies have attempted to perfect. And through the many years of experience, we at ... Views: 3174
Finding your niche is the first step to doing successful marketing. Unless you know your target market, you will not be able to direct your campaigns properly. Today, lead generation adopts the power of the internet; thus making it so much easier for you to define the demographics. But how can ... Views: 1214
When dealing with your customers, there should be one simple rule: everyone is VIP. Here are a few tips you might want to consider when dealing with your most valued customers:
1. Identify and sift through your target market. Sales is never about selling to everyone on the block. You need to ... Views: 1493
In 2010 alone, $26 billion had been budgeted for online marketing strategies with more than half the ad placements of companies done through the web. Today, the power of the web continues to surprise us all. And at the forefront is an entirely new perspective on the art of blogging. It is no ... Views: 992
We are all aware of what social media is and what it has done to change each and every one of our lives. Talking to friends and family has never been this easy and marketing strategies are well on their way to a whole new platform. Maybe one day our world will truly be tarpaulin free. But for ... Views: 892
Lead Generation no longer limits itself to the usual insurance, education, tax, and real estate industries that make house calls and send letters via snail mail. With the rise of technology and the way the internet has turned our lives around; Lead Generation takes on a whole new ... Views: 988
Imagine life on auto-pilot. Your business processes are being accomplished, your e-mails are replied to, your clients are happy, and so are you. With the new trend of Virtual Assistants taking flight over the internet, owning a small / medium enterprise has never been as conducive to the needs ... Views: 1069
Web 2.0 in a nutshell is what your social media is today. We have instant messaging, voice chat, social networks, blogs, and photo journals to keep us virtually connected. And in a generation where Facebook defines our relationships, the art of advertising has made an abrupt shift to the ... Views: 958
Quick decision makers like yourself don’t need to be buried in the dirty work that needs to be done in order to launch your company forward. Top decision makers like yourself need to focus on the goal at hand, spend time balancing your budget, and creating the best products for your clients. At ... Views: 1111
With everyone on the internet, there’s no doubt where your market exists. This is why companies have taken the time and money to build their brand through the web. There are a few tools that you can maximize to make your online presence felt to the community that you wish to target:
1. Social ... Views: 862
What is Search Engine Optimization (SEO)? Simply put, it is a technique used by websites to attract and drive traffic. SEO is the answer to getting your website noticed on the World Wide Web. With a sudden boom in business, people now rely heavily on the power of search engines like Yahoo, ... Views: 1291
Working several hours straight can be exhausting. This can make you incredibly restless, or simply take away the drive that you need to work efficiently. In order to promote business growth, there are a few you things you can do as an employee as well as a boss to help enhance your team’s ... Views: 1520
Customer relations is no easy task. You encounter all sorts of faces and personalities daily that it can be hard to manage your time as well as your services for them. However, despite what may seem tiring on your end, part of job comes with keeping your customer happy. Keeping a good ... Views: 4381
Based on a survey by Vocus, we can say that PR strategies are going to become a lot more competitive in 2011. This is why it is the most opportune time for business strategists to hop onto the Online Lead Generation wagon.
In a nutshell, we can tell you that with the success of businesses ... Views: 890
Let us keep things simple. Babbling on and on was never the most effective way to grasp an audience. Therefore, doing successful lead generation comes with writing a successful lead generation script. Doing cold calls are all about breaking the ice and gaining the attention as well as time of ... Views: 3199
Outbound Lead Generation can promise you big returns if done in the right manner. And it all depends on your script. It is never enough to have an audience with your prospective client, but to persuade and convince them to acquire your services. In other words, you need to earn the conversation ... Views: 1150
If small and medium businesses continued to believe that business process outsourcing only belonged to the big guys, then they may as well fall several light years behind. Outsourcing today is no longer a sole process given to the global trend setters. Small business owners can now live their ... Views: 979
Outsourcing solutions have the attractive promise of greater returns, faster lead generation, better customer care, and the like. But dealing with your outsourcing partner is always the first obstacle to overcome. You might be ready to form a Philippine Business Process Outsourcing partnership, ... Views: 922
Hiring a virtual assistant might be harder than you think. First, there is the task of finding your pool of applicants, and then there are the skills to take into account. Finding the right ingredients to make the best virtual assistant lie in your personal recipe for success. So here are a few ... Views: 1184
The power of the web tied with the art of phone lead generation is the best way to gain organic leads and to follow them up yourself. Online lead generation is described as the ability to make well-matched connections between consumers and business owners, and with the right tools, you can ... Views: 971
Social media now dictates the strategy of online lead generation by changing the way we do sales across business process outsourcing firms. Make no mistake; if you want to see actual results, then you need to be where your market “hangs out”. Today’s leading social networking tools Facebook and ... Views: 1354
Named Offshoring Destination of the Year 2008, the Philippines thrives in Business Process Outsourcing, fondly known as BPO. Catering to small and medium enterprises, Sidekiiks offers Canada the best solutions in efficiency, revenue gain, and customer preference as we manage their IT related ... Views: 1941
Online Marketing strategies are many, but if you don’t know how to engage your target market, then you’re in for some trouble. Online Marketing begins with one thing: knowing your audience. If you have a product that you want to sell to yuppies, both genders, within the middle to upper income ... Views: 1394