Recently, a window company rep called me and asked if I was interested in having a free, no-obligation sales call. I explained that we had replaced all our windows five years ago and that I was not interested. She got very annoyed and was adamant that I must want to replace some of the windows. ... Views: 1002
How are you coming across with the people you meet? How do you present yourself? What happens when you walk into a room? What does the person see and feel about you? Who are you? You have to be comfortable with who you are and what makes you “You”!
Who Are You?
A study was done by a group of ... Views: 1556
During my 25-years in corporate sales life I sold both products and services. Sales people who inform me that they sell a service and that is more difficult than selling a product and it is a different sale, constantly approach me. I ask them how their business is going and they usually say – ... Views: 954
When I was growing up I lived in a small town. There was a real community to the town. My family’s community included rural and town people, church members, schoolteachers, community business and political leaders and friends. Everyone looked after and kept an eye out for members of the group. ... Views: 1070
Are you still playing your sales game the same way you did three years ago? Are you doing the same things you have done for years? Are you struggling and can't figure out why? Are you having the same success you enjoyed in the past? What are you doing to change your "Game"?
Why Change?
I was ... Views: 937
Social Media is here to stay; so what are you doing with it? Facebook, Twitter, Jigsaw, LinkedIn and blogs are just some of the many sites that are available for you to use in your business. The question is – Are you using these tools. I don’t think you need to be using them all – they can ... Views: 776
How do you measure your success? When do you know when you have been successful? What is your vision of success? 85% of all lottery winners are bankrupt 5 years after they win the lottery. Obviously money did not make them more successful. Where do you keep that file folder with your written ... Views: 1444
We all need plans and to have a sense of what we need to do to be successful. Very few sales people have written plans for their business or their personal goals. They tend to say: I know what they are and I know what I need to do. Yet at the end of a year they are rarely happy with the results ... Views: 5417
When you get in front of a prospect or customer for that important meeting – What are you saying? Are you clear on what you need to say and how you are coming across? Are you prepared and presentable? What is your prospect or customer hearing and seeing?
How do you come across?
What is it ... Views: 1160
Too often sales reps and sales leaders come to me and say – our business is all about pricing. Our business is different and we have to play in this price sensitive environment. I will listen and ask them about their business and what makes it all about price. I then say to them – “It is not the ... Views: 890
Take out a blank piece of paper and write down all the things your customer values when doing business with you. What does that list look like? How many items did you come up with? What do you notice about this list? Now identify the top 3 items. Are you sure these are the Top 3? To make sure, ... Views: 801
I have been helping several clients recently in the interview process for new sales reps. As we look at the resumes that arrive I am always amazed at how they all look the same. They all follow a similar format, are written in a similar way and tell a similar story. None of the resumes stand ... Views: 3031
Communication is a key for the success of any sales person or leader. How you keep your customers, colleagues and staff informed will determine how easily you get things done. Communication comes in many ways. I just had a call with a colleague and he said: It was interesting what was said at ... Views: 1050
Be careful what you ask for; you just might get it. I am always telling sales people this old adage. How are you starting each day and what are you saying to your self before you leave home? What are you saying to yourself as you go into your big meeting this week? What are you asking for as you ... Views: 830
Sales people are looked down upon and viewed by many as slick, pushy, aggressive and cheats. While we may have earned that reputation by a few sales people there are too many occasions where we all experience that behaviour. So how do you deal with customers and prospects that have that ... Views: 1046
What made you get into sales? Was it a dream from the time you were a kid and first opened that lemonade stand in the front yard? Did it seem like it would be an easy job? Was it because one of your parents was in sales? Was there nowhere else to go…………….
What is it about Sales that attracted ... Views: 770
What is the process you need to take customers through to produce a sale? What steps do you need to take and does your client know what these steps are and why they go through this process? Knowing this, both as a sales rep and as a customer, can be critical to your success.
What is your ... Views: 782
Do you write a to-do list each day? Do you write down your plans? Do you create a written strategic plan for each year? If you are not writing things down – how are you remembering what you need to do? Writing your goals, plans and activities ensures you have a written and visual plan for your ... Views: 695
The sales game requires a team effort for sustainable success. Ask any successful sales rep and they will tell you about their team. Whether it is the accountant, spouse, children, tech support, delivery people, instructors, or suppliers, the rep acknowledges their contribution and is thankful ... Views: 853
Top sales people leave a trail of clues to their success. Who are your mentors? Do you discuss sales with a mastermind group of likeminded sales people? Too often I see sales people hang out with average performing reps and then can’t understand why they aren’t improving their game.
There is no ... Views: 758
Recently I lunched with a friend who had just made a major career change from the corporate world to residential real estate. We chatted about what the change meant to him. He gave me the logical explanation and story for his decision. I knew he had made the right decision when he said, “I knew ... Views: 803
How do you manage your time?
During the last year I have had the honour of working with hundreds of sales people. When I ask the question – Who writes down what they need to do each day – at least half the room admits they do not write down their activities. If you don’t write down your tasks, ... Views: 894