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The importance of establishing rapport with the customer.
Establishing rapport with a customer has to be earned and must be approached as a very integral part of the sales process.
In order to get a customer and yourself to relate on a real one to one basis, involves two things!
First, ... Views: 4433
Everyone wants to be the Teacher
This is a very important concept and if used well, can get you good information and build rapport with your customer. For instance in qualifying a buyer, ask open ended questions about their job or the area they live in. Let them expound on their life. As to ... Views: 918
1. They believe in themselves.
Good sales people visualize themselves as being successful.
They truly expect the deals to go their way. This confidence seeps into all they say
and do and it is catching.
Customers respond to optimism and high energy. When you're in the run for good ... Views: 2305