I was lying flat on my back in the grassy outfield, trying to come around. I had drifted back from my third-base position for the Little League team White Sox into shallow left field to catch a fly ball. I missed the ball with my glove and instead caught it with my forehead.
Someone said, ... Views: 1364
You discovered your productivity trigger. You are more productive in that all-important first hour of your day. You set boundaries around technology intrusion on your productivity.
You are well on your way to doing more in one hour than most business professionals do in a month. But there is ... Views: 1138
You discovered your productivity trigger and transformed your first hour to be more productive. The third question to answer as you increase sales and achieve greater productivity so you leave the office earlier to do what you love with those you love is this:
How do I limit technology’s ... Views: 1141
Last week you discovered your productivity trigger. I found mine standing around a family member’s grave, watching dragon flies and remembering their 30-day life spans. A new focus emerged for me in doing business, one that defines success by my clients’ success. My to-do list is better now—more ... Views: 1031
My Grandfather told me stories of getting up at 4:30 a.m. to bring in the wood, put it in the cook stove, and light the fire so his mother could prepare breakfast. A sister gathered in the dark eggs laid by the hens. A brother prepared the pig months earlier. The flour ground from their corn was ... Views: 1083
Your customers aren’t sure what to expect from you right now.
Election year uncertainty casts a negative anxiety over doing business that political ads only exacerbate. Customers aren’t sure who cares, who to trust, and who is on their side.
How do you engage this adversity so as to ... Views: 1361
Welcome to the 2012 Election—the Year of Negativity. Like the weather, everyone’s talking about it, yet no one is doing anything about it…
…yet it does have a negative effect on your business.
The advent of 24/7 information channels creates a constant media feeding frenzy of irrelevant, ... Views: 1186
While watching the London Olympics track events, I noticed that the announcers analyzed most of the shorter races by talking about the runner’s start. “She got off to a great start” or “He had a lot of ground to make up from a poor start.” While most of the focus is on who crosses the finish ... Views: 1331
So who’s come into work bleary-eyed from the late-night Olympics?
Here’s what I’m discovering from these athletes that is creating some gold for my businesses…and can for yours, also.
Ignore Conventional Wisdom and Limits
After he didn’t win gold in his first race, the pundits spun ... Views: 1262
Daily someone sends something to us that promises to get our message out there and insure we are heard above the competition for our customers’ attention.
It reminds me of trying to quiet my two-year-old daughter’s department store tantrums by yelling. The only attention I received was louder ... Views: 1206
As I left our home and drove around the mountain, fog enveloped me quickly. Unexpectedly. There was no sign of fog when I pulled out of our garage.
The business environment changes that quickly, also, particularly with what influences our customers’ and clients’ lives.
For example, the ... Views: 1052
The relationships we have with our customers are the most important assets we possess.
Easy to understand and take care of, right?
Nope.
As I travel, I encounter a great deal of customer service and disservice. Last week, I learned 3 Ways to Give Positive Customer Service from some ... Views: 1063
Last week, I spoke to a group of State Farm agents and team members in the Houston area about how to Work Positive in a Negative World. During the workshops, I interviewed selected agents as positive examples of the five core practices.
One of those agents, Corey LeJeune, serves The ... Views: 1180
Did you see Paul McCartney performing for the Queen’s Diamond Jubilee? The world still loves the music of The Beatles fifty years later.
They’ve sold 600 million albums internationally with 20 songs going #1 on the U.S. Billboard charts.
So how did The Beatles achieve such amazing ... Views: 1433
I watched a sandpiper scurrying around the beach looking for something to eat. At least that’s what I thought he was doing. But he used most of his time and energy to chase away other birds. If another sandpiper approached his territory, he quickly ran over to chase him off. Then another bird ... Views: 1910
I recently returned from a week of speaking engagements to awaken the next morning to a case of vertigo. I woke up, rolled out of bed as usual, and the floor rose up to whack my head. It was kind of like being drunk on a rollercoaster ride.
Over the next several days, I was in bed or in my ... Views: 1174
To succeed in today’s economic environment, check your ego at the door and embrace a new way of doing business that is about more than what you can control and manipulate. That’s your ego talking.
The Ego Economy is dead.
Welcome to the We Economy.
This rising tide of the We Economy ... Views: 1053
You will get all you want in life if you help enough other people get what they want.
Zig Ziglar
In a financially-strapped economy like this one, a common response to suggestions to grow business is negative.
“I can’t afford to advertise.”
“I have to cut marketing ... Views: 1070
The truck in the next lane weaved toward me. I looked over. He was texting.
The car ahead of me at the now-green traffic light didn’t move. “She’s on Facebook on her phone,” my wife said.
The SUV zoomed ahead of me, and then slowed down. And again further down the interstate. Each time, ... Views: 1191
You’ve had numerous conversations about your ROI—the Return on Investment—your company achieves.
But what about your RROI—the Redefined Reality on Investment—you achieve?
Think of your RROI as what’s different—new and improved—about your business and lifestyle since you started your ... Views: 1044
My grandmother gave me a chocolate bunny every spring when I was a child. I always looked forward to getting it, but there were some chocolate bunnies I liked better than others.
Some years she gave me a hollow chocolate bunny. Now I really liked the chocolate, but when I bit into it, there ... Views: 751
Around this time of year, we take some time away from work. At least those who have jobs…
For those of us who own the business, such time away seems elusive.
Here are some reactions I receive when I coach entrepreneur owners to positively take time away from work and my responses:
“I ... Views: 752
When the alarm clock radio has awakened me for the past few weeks, the sun was getting up and it was light. I like that.
This morning, it went off and the sun was still asleep and it was dark. I don’t like that.
Welcome to the first workday of Daylight Savings Time.
Sure, I’ll enjoy an ... Views: 1038
The deck was stacked against me that morning…
I moved my daughter over the weekend which involved driving a truck and trailer for 17 hours, moving more stuff than I care to remember, and wrestling a bear of a refrigerator to the point of physical exhaustion and sleep deprivation…
My alarm ... Views: 1003
I enjoyed some quiet time early one morning before the demands of my day started. All of a sudden, a bird began squawking just outside the window. At first I ignored it, but it loudly persisted so I got up.
As I stepped out on the porch, I saw the bird squawking at Maybelle, our cat, who sat ... Views: 1134
When my wife was pregnant with our first child, she really wanted a certain kind of baby crib. It even had a name—the Jenny Lind crib.
Frankly, at that point in my life, I didn’t have enough money to buy it, but I really wanted to purchase it because it meant that much to my wife. I was ... Views: 1415
I was putting up some fencing around our horse pasture. Like most men, when I get involved in a project, a trip to the home improvement store becomes necessary. And I have to look around and make sure there’s nothing else I need, especially if power tools are involved.
Well, I bought what I ... Views: 1062
What do you believe about your business?
Your business beliefs are the core values of your “how” in leading your relationships and managing the details. Have you ever taken four minutes and written them down?
Make sure you include these three things you gotta believe about your ... Views: 970
Nearly all of the trees on our farm had dropped their leaves by last month except for one maple tree. This one maple tree held on to its leaves like a kid hanging on to his blanket when mom says it has to be washed. Finally it let go of its leaves.
The other trees were gray and looked like ... Views: 1067
You have read story after story of random acts of kindness. The person at the drive-thru window who pays for the coffee of the person behind them, who then pays for the coffee of the next person, and so on for up to 27 customers. The same type of generosity occurs at traffic toll booths.
You ... Views: 1109
So here you are sitting in your office, staring at a couple of weeks left in the month, and wondering how you will finish up 2011. The holidays are nice and all, but depending on what kind of business you’re in, you’re either overwhelmed and just trying to keep up or underwhelmed, worried about ... Views: 929
Recently, I delivered a keynote presentation about business growth, “Fence Posts to Trees,” to the top forty emerging leaders of a U.K.-based pharmaceutical company. I ate with one of their five senior VPs during the meal that preceded. He lives in Scotland, commutes to London weekly, and ... Views: 1176
Your stomach rolls at the first mention of it in your staff meeting. “Well,” someone says, “we need to plan the holiday office party.”
And running through your head, thanks to John Lennon, is “Imagine there’s no office party…”
So it’s planned and you’re going. But it’s more obligatory ... Views: 1044
Shoppers will crowd the super centers and malls this weekend following Thanksgiving. Friday and Saturday are really busy shopping days in the U.S. In fact, over the next several weeks, retail stores will do 50% or more of their business for the year.
So where will you go? And who will you ... Views: 925
Study after study in which we say “Thank you” to our customers reveals that they both spend more money with us and tell their friends about the exceptional service and products we deliver. Volumes of books chronicle how employee productivity zooms skyward when appreciation is expressed. (The ... Views: 1164
You are interested in buying a new vehicle. You go to the dealer’s lot and look at a white Honda Accord. You test-drive it. You really like it, but the salesperson won’t get the price right.
As you turn out of the dealer’s lot and drive down the street, guess what you see? A white Honda ... Views: 932
The St. Louis Cardinals defeated my favorite team, the Atlanta Braves, on the last day of the regular season to make the National League play-off series.
The Phillies were supposed to sweep the Cardinals in the league championship.
The Cards beat them.
In the World Series, the smart ... Views: 1172
It’s challenging enough for most of us to do more with less at work as we’re all forced to do in this economy. But when Eeyore Vampires—negative people—invade, the dark shadows take over.
I refer to negative people as “Eeyore Vampires” because just like Winnie the Pooh’s friend, Eeyore, ... Views: 1467
At times we allow the negative noise of the flat economy to drown out any positive, on-key music in our businesses.
Soon the negative noise has an effect on you. You become filled with:
Fears about finances—“The bank called. Surely they’re not calling in my note.”
Suspicions about an ... Views: 1085
I have a friend who worked in the family business for most of his adult life. Sure he operated as a business owner, but his father started the business. It was his father who spent sleepless nights worrying about making payroll and whether his suppliers would extend credit again. My friend was ... Views: 984
Most of the stories my grandparents told were about how hard just making a living was during their growing up years in the Great Depression. Their stories always left me with a certain sense of financial uncertainty, of “Whew! Glad I didn’t grow up back then because I would have had ... Views: 1017
The major activity in college athletics last week saw universities realigning their conference relationships. It’s a growth industry in a down economy and they’re seizing financial opportunities that emerge from positive associations with high fan-base institutions.
The PAC-12’s announcement ... Views: 1080
10 Ways to Live Positive on a Dog’s Budget
Dr. Joey Faucette, Author, Coach, & Speaker
Gas prices are going up daily and food costs are at an all-time high. We have cut our “fun budgets” way down. So how will we enjoy spring in a fun, positive way?
Positive Coach, speaker, & author of ... Views: 1251