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Articles from Tony Alessandra | Selfgrowth.com
- Follow-Up vs Follow-Through - by Submitted on Aug 05, 2009 from Tony AlessandraWhat is your “follow-up reputation” in your business? Is it ‘always and promptly’? Or, is it ‘usually fairly timely’? Or, could it be ‘doubtful it will get done’? The highest performers keep their promises and exceed the expectations of their prospects and clients. Be a bear about this one. ...
Views: 14253 - Moments Of Magic - by Submitted on Nov 25, 2007 from Tony AlessandraIn 1981 Jan Carlzon took over as chairman of one of Europe's most poorly rated airlines, Scandinavian Airline Systems (SAS). That year the company reported an $8 million loss, after having lost $20 million the previous year. Carlzon quickly implemented many changes; the most important of ...
Views: 2942 - Attentiveness - by Submitted on Nov 25, 2007 from Tony AlessandraAttentiveness means being aware of what's going on in your environment. It can be as simple as noticing when someone is getting bored, to sensing that now's not the right time to put your ideas across. It's knowing when to act and when not to act. Attentiveness is also the ability to tune into ...
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