When it comes to pursuing excellence in your sales efforts, finding success is all about the little things; and focusing on the small things that can deliver big results. Even as the market grows and develops and new bigger, better and more advanced technologies begin to take over, its important to remember the little things and how they can continue to deliver excellent sales results.
10. Research
Even today’s busiest sales professionals understand the importance of research. Even if you are convinced you will get the sale, you need to research the company or person you are selling to first, to make sure you know as much about them as possible so you can tailor your sales approach to meet their values.
9. Putting Customer Needs First
Every presentation you deliver and every move you make in the sales process needs to be tailored around your client’s needs. Show your customers that you value what is best for them over anything else and use this attitude in every meeting you have with them. During your sales presentations the customer will want to know whats in it for them. Make sure you show them you have the same approach.
8. Attitude is Everything
In a stress-driven sales environment; keeping a positive attitude can sometimes seem like an impossible task. However, by staying calm and collected and putting a positive spin on everything you do, you will make a better impression on your client and find that your positive attitude will only make them feel more comfortable.
7. Keep Your Business Face On
Even if you are in a casual setting, treat every interaction like it is the most important professional presentation you’ve ever given. From your language to your attire, always keep things professional. This is an old rule but one that is still applicable today.
6. Honesty is the Best Policy
Always honor any commitment you make to a client. It will build trust and help establish you as a respectable business professional. Whether the commitment has to do with price or a follow up phone call, always be honest and reliable with your client.
5. Avoid Negativity
Always be prepared to remove doubts and negativity from the mind of your clients and keep things positive.
4. Mind Your Manners
Make sure you have brushed up on proper social etiquette and stay polite and respectful during every interaction. Many people respect those who have good manners so this is not something to be overlooked.
3. Never Give Up
Be patient with your efforts and willing to put in the time to close a sale. Try not to be pushy, but always persevere until you get the results you are looking for.
2. Practice Your Smile and Handshake
Nothing closes a deal quite like a smile and firm handshake; it shows confidence, so make sure you know how to exude this confidence with every interaction you make.
1. Always Be On Time
Arrive early or on time to every sales meeting you attend. Nothing rubs clients the wrong way like a sales professional that has kept them waiting.
Doug Dvorak is the CEO of The Sales Coaching Institute Inc., a worldwide organization that assists clients with productivity training for sales and sales management, as well as other aspects of marketing management with a strong focus on personal branding.
Mr. Dvorak's clients are characterized as Fortune 1000 companies, small to medium businesses, civic organizations and service businesses.
Mr. Dvorak has earned an international reputation for his powerful educational methods and sales training techniques, as well as his experience in all levels of business, corporate education and success training.
Learn more about Doug and his programs at http://www.salescoach.us
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