Mobile Workforce Management: Advantages for Onsite Training

A mobile workforce is no longer a novel concept — it is, in fact, the norm now. And the reason for this surge in popularity is because of the world of benefits it stands to deliver to any organization that chooses to embrace it.

That, in turn, has rendered mobile workforce management a vital part of the business strategy, more so for on-site training organizations. The crucial part of their operations involves employees traveling to the client’s premises to deliver the services on offer. What makes matters even more complicated in such organizations is that a sizable majority of their training workforce. They are contract-based or part-time employees, who rarely ever interact with the employing company in-person, if at all. Now, let’s take a look at the other side of the equation, i.e., the client.

On-site organizations are propped up on the common knowledge that most companies receiving training prefer having the trainer come to their premises and deliver the training. And it’s not hard to see why — with a trainer coming to them, companies can save the cost and effort involved in sending their employees to another location. Then there’s that entire bit about it being convenient as well. But this equation also presents immense scope for chaos and confusion, i.e., without seamless processes, things can go south very quickly. So, how do you avoid that? With mobile workforce management, of course. It enables substantially more efficient management of training programs, the delivery schedules and more. But is that all?

Here are some other benefits that mobile workforce management offers:

1. Ease of administration: One of the biggest challenges for on-site training is the administration since it involves so many variables, such as schedules, venue, communication, etc. Oh, and let’s not forget that trainers also have to collect relevant data for posterity once the training session is concluded. Suffice it to that the process of administering training is, well, complex. In this regard, mobile workforce management solutions help in myriad ways, such as via automation of scheduling tasks, sending alerts, reminders and more. Modern solutions now also offer unified platforms where trainers can collect and store relevant data for processing and analysis.

2. Simplified access to information: For trainers to do their job quickly and effectively, it is imperative that they can access said data without a fuss. And everyone knows that sifting through hard copies of documents and other paperwork is NOT conducive to fulfilling that requirement. Mobile workforce solutions help deal with this challenge and allow authorized employees to access documents, data, files and more via mobile devices.

3. Reduce costs: Costs are a concern for not only the companies receiving the training — it is equally essential for the ones sending their trainers. With mobile workforce management solutions, companies can better organize schedules, find quickest travelling routes, etc. to help avoid redundancy, confusion, etc. — all factors that take a toll on costs

As on-site training, companies and their clients continue to feel the need for better organizing their schedules, communication, and more. It is clear to see that they would benefit immensely from a robust mobile workforce management system to aid their efforts.