HP Printer Troubleshooting Guide With Solutions For Major Issues
This article discusses the common troubleshooting guide to fix HP printer issues for both Windows and Mac operating systems. By following these instructions you will be able to bring your HP printer back in running condition.

HP printers troubleshooting steps for all the common errors
To troubleshoot the HP printer error on windows 10/11 we have enumerated some useful tips. By following these steps you will be able to troubleshoot your HP printer issues.

1. Make Sure your HP Printer Is 'Set as Default Printer'

It is vital that you give the right command to your printer by setting your printer as ‘Default Printer’. Therefore, to set your printer to default status follow these steps of HP printer troubleshooting guide:

From the search bar of your system, open the ‘run’ dialogue box and type ‘control panel’.
Once the control panel opens, select ‘devices and printers’.
device and printer option

On the next screen, select and right click on the HP printer option and select ‘set as default printer’ and proceed.
Set as default printer

Now, after following the above steps if you see a green tick below your printer icon then your troubleshooting of your printer is completed.
2. Update Faulty And Outdated Drivers With HP Driver Easy Application

If your HP printer is unable to print text, or if you are facing any other issue related to print documents, the best solution is to update or reinstall your printer driver. You can easily do this by following these steps-

Go the Search Option and type ‘run’ to open the dialog box .
Now type in ‘devmgmt.msc’ in the dialog box as shown below and click on ‘OK’.

Next, on your screen ‘Windows device manager’ will open.
Now, expand the category of ‘print queues’ by double clicking on it as shown in the below image.

Right click on the listed printer name under this category and click on ‘update driver’ from the menu .
Click Update Driver on the menu

Lastly, you need to wait for the update download to finish and then follow the instructions shown on screen.
Still unable to resolve the issue, run our Diagnostic Tool for printer check up
Printer Diagnostic Tool
3. Check HP Printer Spooler Error And Try To Troubleshoot It
Print spooler helps the PC to communicate easily with the printer & manage the print jobs in the queue. When the printer is unable to take any of your print commands because of the print job being stuck in the queue, it will display an error messages saying ‘printer spooler error’.

Therefore, to rectify this error follow the below instructions-

Firstly, close all the programs or files which you are trying to print with your printer.
Go to the ‘Start’ button > Type ’Administrative Tools’ > then click ‘Services’
start menu

Then, scroll down the list to ‘Print Spooler’. Now, right click and select ‘Stop’.

Thereafter, go to ‘My Computer’ & double-click ‘Local Disk (C:)’ and select the ‘Windows’ folder.
‘System32’ folder> ‘spool’>’Printers’
my computer

Then, delete all the print jobs in this folder.
Go back to ‘Services,’ and search ‘print spooler’ & right click on it. Now, select ‘Start’ option.
Thereafter, try to test print a page as restarting the spooler may have just fixed your HP printer error.
Your HP printer spooler troubleshooting is now completed.

4. Clear The Previous Print Command Traffic

Many times the HP printer is unable to take the print command due to queue of previous print commands. However, according to HP printers troubleshooting guide you need to clear the previous stuck commands and then re-command the printer afresh.

Follow the below steps to cancel the previous queue of print command with the help of HP printer troubleshooting guide.

First, from the start button open control panel and click on ‘Devices and Printers’.

Then, right click on HP printer icon and select ‘See What’s printing’ option.
device and printer option

Now, to cancel the previous print command queue, open the ‘printer’ menu and select ‘cancel all documents’.
cancel all docuemtns

Click ‘yes’ to confirm. Now you can proceed with your print task.
5. Check The Basic Connection

If you are facing issue between your HP printer and computer due to connection then follow the below steps:

First unplug the power cord from Printer and unplug the Power cable of computer.
disconnect hp printer from pc

Unplug the printing system

Wait for a moment and plug in back the power cord of your HP printer and turn on the computer
Now do a test print. Using these basic troubleshooting steps you can easily resolve HP printer connection error.
6.Troubleshooting for MAC

This section talks about some basic HP printer troubleshooting steps on Mac –

Check for the internet connection. Before going into any deeper troubleshooting steps, you must check for your internet connection. Make sure you are receiving a steady connection for an uninterrupted printer functioning. Also you need to make sure that both ends of the USB cable are properly inserted.
Check whether the printer is ready: To check if the printer is ready for function, follow the below steps-
Press the power button to turn on the printer.
Ensure that the printer has paper in the input tray, proper ink and toner cartridges installed.
Restart the printer and wait till it is ready to print.
Reset the HP print system: Follow the given step to reset HP printer-
A. Select ‘System Preferences’ from the Apple menu.


B. Now click on ‘Printers and Scanners’.

printer and scanners

C. Now, right click on the printers window and click on ‘reset print system’.

D. Now, select ‘reset’ from the confirmation window.

E. Finally click on ‘OK’ after entering the Administrator’s name and password.

Restart your Hp printer device: Follow the below steps to restart your device:

A. Turn off your printer and wait for 10 seconds. Thereafter disconnect the printers’ power cord from the printer.

B. Now turn off the computer device.

C. Now turn on the printer

D. Thereafter disconnect the power cord from the wireless router and wait patiently for 10 seconds.

E. Lastly reconnect the power cord to the router.

Conclusion :

We hope that the Troubleshooting Guide for HP Printer provided in this write up will come to your use for both Windows 10/11 and Mac operating system.

Remarks– This isn’t HP official page and information provided here is for your knowledge purpose only. For our complete disclaimer visit our Disclaimer page.

Author's Bio: 

We hope that the Troubleshooting Guide for HP Printer provided in this write up will come to your use for both Windows 10/11 and Mac operating system.