In today’s digital world, it has become very important for organizations to implement business intelligence (BI). Multiple sources generate large volumes of data in different formats that BI can manipulate to make sense and enable companies to make data-based decisions. Integration of other technologies like artificial intelligence helps organizations gain a better understanding of the data. But it is not so easy to implement BI and organizations can face challenges.

In this article, I will examine some of the common challenges in implementing business intelligence and how to resolve them.

Common Challenges & Solutions In Implementing Business Intelligence:

  • Lack of clear objectives-
    When companies lack clear objectives, it can become one of the biggest challenges in implementing business intelligence. When companies are unfocused, there is no clarity in prioritizing tasks, and it can be difficult to select relevant BI tools and features, which leads to resource underutilization. A lack of clear objectives can also make measuring ROI and the overall benefit of implementing BI difficult.
    These challenges can be resolved by defining clear objectives that are specific, measurable, and relevant. This helps align the business goals by giving clear direction in implementing BI. Involving people from all departments can help ensure that everyone understands the objectives. It is also essential to consistently review and revise objectives as needed and feedback. Documenting and communicating the overall objectives that can be achieved by implementing BI also helps ensure that all the stakeholders work on the same common goals. Establishing metrics to measure progress and performance helps ensure that BI can be successfully implemented. This can be used to identify the areas that need improvement and also show the value of BI implementation.
  • Data integration-
    Data integration can play a key role in implementing business intelligence (BI) but has challenges. One of the challenges in data integration is that there are various departments on systems within an organization that can create data silos. The isolation of departmental data can create an obstacle to creating unified datasets that can be used to find organizational insights. Using multiple formats and structures can make data integration difficult with so many data-generating avenues. Data integration is also limited because of limited resources like time, budget or expertise.
    These challenges can be resolved by investing in tools that can help integrate and unify data from various sources. The challenge can also be overcome by prioritizing data integration tasks and focusing on high-impact areas. Using a strategy that is well-defined and using best practices can help implement BI successfully.
  • Data security-
    Data security is of paramount importance in implementing business intelligence. The challenges in data security are data breaches and unauthorized access to data, which is caused by unguarded data, which can lead to financial losses. Not planning for long-term security is also a challenge that can expose vulnerabilities. Since security and especially effective security is expensive, it can pose a challenge for companies to implement. Lack of skilled people can also pose a challenge and expose data to data hacks and breaches.
    The solution to these challenges is to use strong security measures, including data encryption, access controls, and regular security audits. Companies should also remain updated about the latest threats and cybersecurity trends. Organizations should also develop a thorough security strategy that can complement their goals. Organizations can make investments based on an assessment of risks and find solutions that are cost-effective and do not compromise security. Companies partnering with security service providers with experience and reputations can leverage their expertise to strengthen data security.
  • Low data quality-
    Low-quality data can be a big challenge in implementing business intelligence. Inaccurate data or data that consists of errors can lead to the generation of incorrect information and subsequent wrong decisions. Similarly,, incomplete data can result in incomplete analytics, which can affect the reliability of reports generated by BI. Inconsistent data is another challenge that can cause issues in integration because of different data standards and formats. Data duplication is also a cause for concern, as redundant data can generate incorrect analysis, leading to inefficiencies. Another challenge is using old or outdated data, resulting in wrong decisions as it offers obsolete information.
    The solution is to routinely audit and cleanse data that can help remove inaccuracies and data duplication. Data validation can help companies ensure that their source data is accurate, while advanced tools can integrate data from multiple sources, thus ensuring data consistency. Companies can also have data governance practices that help maintain data quality and set standards for data management. Training and awareness can ensure that the employees know the importance of proper data entry and quality.
  • User training-
    User training is important in successfully implementing BI, but some unique challenges can slow its progress. One of the challenges is employees' resistance to change as they may be settled with the existing processes or fear the changes they may have to adopt. Implementation may also be hampered as users lack the technical skills to use BI tools effectively. Some of the other challenges are insufficient training and low user engagement. Users remain unprepared due to poor training, while some users may find BI tools important enough. BI tools can be complex and can overwhelm users.
    The solution lies in developing users by offering comprehensive training programs that cover every aspect of BI tools and their functionalities. Besides training, choosing the right BI tools can help reduce the users' learning curve. Companies can also offer users consistent support and resources. Involving users early and explaining the new system's benefits can give users the confidence to use these tools. Users can also benefit from gamification techniques and other incentives that can get users motivated and engaged.

Conclusion
Implementing business intelligence (BI) can be tricky and challenging. Issues like lack of clarity in objectives and low data quality can hinder the process and effectiveness of implementing BI. However, connecting with experienced software development companies can help them understand how to implement business intelligence and overcome the challenges effectively. Addressing challenges can help organizations use BI's full potential, leading to increased efficiency and better decision-making and success.

Author's Bio: 

Kaushal Shah manages digital marketing communications for the enterprise technology services provided by Rishabh Software.